At orange88, your privacy is more than a promise — it is a commitment we take seriously. This privacy policy clearly explains how we collect, store, use, and protect every piece of personal information you share with us while using our gaming platform.
Six core privacy protection principles we uphold to safeguard the information of every orange88 member in Malaysia.
All personal data and financial transactions on orange88 are protected by 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions such as Maybank and CIMB. No sensitive information you transmit over our network is sent unencrypted.
Access to orange88 members' personal data is restricted solely to staff who genuinely require it to perform their duties. All access is logged and audited on a regular basis. No staff member is permitted to access your data without a legitimate, approved operational need.
Orange88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data that is strictly necessary for the stated purposes and will not process your data for any other purpose without first obtaining your consent.
Orange88 has never sold, rented, or traded member personal data to any third party for marketing or commercial purposes — and never will. Your data belongs to you. We only share information with partners who are directly involved in delivering our services.
All records of deposit and withdrawal transactions made via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX are fully confidential. Your financial information is not disclosed to any external party other than the payment providers directly involved in each respective transaction.
You have every right to access, correct, download, or request deletion of your personal data on orange88 at any time. Reach out to our support team via live chat or email and your request will be processed within 14 business days in accordance with Malaysia's PDPA.
Welcome to the orange88 Privacy Policy. This document is an agreement that clearly and honestly explains how the orange88 platform ("we", "Platform") manages your personal information ("Member", "you") when you use our website, mobile app, or any services we offer under the orange88 brand.
This privacy policy applies to all users accessing the orange88 platform from Malaysia, covering activities including account registration, login, deposits via local payment methods such as Touch 'n Go eWallet, GrabPay, DuitNow or FPX, fund withdrawals, and gameplay involving slots, live casino, football betting, poker, baccarat, roulette, jackpot, cricket, or any other interaction with our platform.
By registering for or continuing to use orange88 services, you are deemed to have read, understood, and agreed to all provisions of this privacy policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.
Orange88 follows a data minimisation principle — we only collect information that is genuinely necessary to deliver safe, seamless, and responsible services to our members in Malaysia. Generally, the data we collect falls into three main categories:
Orange88 uses your personal data solely for legitimate, transparent purposes that are directly related to the delivery of our platform services. The following are the primary purposes for which your data is used:
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), orange88 processes your personal data on the following lawful bases:
| Processing Basis | Example Usage at orange88 |
|---|---|
| Consent | Sending promotional emails, bonus notifications, and marketing communications that you have consented to receive during registration or through your account settings |
| Contract Performance | Process deposits and withdrawals, manage member accounts, and deliver the gaming services you have requested |
| Legitimate Interest | Detect fraud, prevent money laundering, ensure platform security, and protect the rights and interests of orange88 and other members |
| Legal Obligation | Comply with KYC requirements, report suspicious transactions to Bank Negara Malaysia or the relevant authorities, and fulfil valid court orders |
Orange88 does not sell, rent, or disclose your personal data to any third party for their own commercial or marketing purposes. However, in the following limited circumstances, we may need to share certain information:
The orange88 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how members interact with our platform. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the login functionality and session security of the orange88 platform.
Protecting members' personal data is one of orange88's highest priorities. We have implemented multiple layers of technical and organisational safeguards to prevent unauthorised access, disclosure, alteration, or destruction of your data:
Orange88 retains your personal data only for as long as it is needed for the purposes outlined in this privacy policy, or as required by applicable Malaysian law. General data retention guidelines are as follows:
Once the retention period has lapsed, your data will be securely deleted using methods that ensure no recovery of the information is possible.
As an orange88 member residing in Malaysia, you have the following rights regarding the personal data we hold about you, in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia:
| Your Rights | Description | Response Time |
|---|---|---|
| Right of Access | Request a copy of all personal data we hold about you | 14 business days |
| Right to Rectification | Correcting any inaccurate or incomplete personal data | 7 business days |
| Right to Erasure | Requesting deletion of your personal data (subject to legal obligations) | 30 business days |
| Right to Withdraw Consent | Withdraw consent for data processing, particularly for marketing purposes | Immediate / 3 days |
| Right to Object | Object to the processing of your data for specific purposes | 14 business days |
| Right to Data Portability | Receiving your data in a machine-readable format (CSV/JSON) | 21 working days |
To exercise any of the above rights, please contact the orange88 Data Privacy Officer by email at privacy@orange88.net or via 24/7 live chat within the platform. We may need to verify your identity before processing any request to ensure the security and privacy of your data.
The orange88 platform is an online gaming service strictly limited to individuals aged 18 years and above only. We do not knowingly collect or process any personal data from individuals under the age of 18.
If we discover that personal data of an underage individual has been collected without valid parental or guardian consent, we will promptly delete that data and close the account in question. If you believe an underage person has registered with orange88, please contact us at support@orange88.net immediately.
In operating the orange88 platform, some of your personal data may be processed or stored on servers located outside Malaysia. This includes cloud service provider servers used to support the platform's scalability and reliability.
Where such transfers occur, orange88 ensures your data receives a level of protection equivalent to or exceeding Malaysia's PDPA standards through the following mechanisms:
Orange88 reserves the right to update or amend this privacy policy from time to time to reflect changes in our privacy practices, new Malaysian legal requirements, or changes in how we operate the platform. All amendments will be published on this page, with the latest update date clearly noted at the top of the document.
For significant amendments that materially affect your privacy rights, orange88 will send a notice to your registered email address at least 14 days prior those amendments take effect. Continued use of the orange88 platform after amendments take effect constitutes full acceptance of the revised privacy policy.
We encourage you to review this page periodically to stay informed about how we protect your personal information. A version history of this privacy policy is available upon request.
If you have any questions, concerns, or complaints regarding this privacy policy or how orange88 handles your personal data, you may contact us through the following channels:
If you are not satisfied with how we have handled your privacy complaint after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, which is the PDPA enforcement authority in Malaysia.
Your privacy is protected by 256-bit SSL encryption and full compliance with Malaysia's PDPA. Over 500,000 Malaysian members trust orange88 for a safe and enjoyable gaming experience. Register today with a minimum deposit of just RM 20.
T&Cs apply. For individuals aged 18 and above only. Please play responsibly.